VoiceCaddie Privacy Statement
The ultimate goal of Ucomm technology including VoiceCaddie is to help our users live healthier, more valuable and active lives.
VoiceCaddie’s products and services provide instant access and useful feedback to golf and fitness activity data so users can monitor their golf scores and progress, push their golf record goals and take control of their personal activity record.
VoiceCaddie’s all employees are committed to the principles of respecting user’s privacy, keeping user’s data safe, managing user’s data efficiently and letting user decide how their information is used and shared as we build these outputs.
VoiceCaddie Privacy Pledge is as follows…
- VC (VoiceCaddie) will only collect data that is useful to improving VoiceCaddie products, services and user experience.
- VC (VoiceCaddie) will be transparent about our data handling and will explain users clearly.
- VC (VoiceCaddie) will always take the security of user data seriously.
Last update December 8, 2015
VoiceCaddie designs products and services that monitor usual golf and fitness activity to empower and inspire users powerfully to lead healthier, more valuable active lives based on improved data.
Because we’re always looking for easy & new and innovative ways to help our users achieve their improving golf and fitness activity goals, this policy may change over time, but we clarify that any future changes will never affect data that was collected under a previous version of this policy.
If any modifications substantially change user’s rights, we will instantly send an email with summary of the changes to the address associated with VoiceCaddie account and notify on the Site clearly.
And don’t forget the fact that we’re here to help. If something in this policy does not make sense or if users have any questions, please contact us
VoiceCaddie Collect data as follows
When user create a VoiceCaddie account
To access data including golf and fitness records collected by user’s own Device, users must create a VoiceCaddie account. At that time, users need to be asked some personal information, including user’s email address and date of birth or demography. Email address that users already have will be user’s VoiceCaddie account user-name, which users will use to log-into their account. We don’t expose user email address to other users. Others will see on behalf of the name or nickname users enter in user’s profile settings.
Users can also create user’s VoiceCaddie account using a different way such as a Facebook or Kakaotalk account. At that time, users need to be asked permission to access basic information from that account, such as user name, picture for profile, and friend list. Users can also stop sharing that information with us at any time by removing VoiceCaddie’s access to that account. We will access user’s phone’s contact list for the purpose of letting user identify contacts who are VoiceCaddie users. Even in this time, we never store user’s phone’s contact list, and it is deleted immediately after it is performed for this purpose.
When users add information to an account
Users can customize user’s VoiceCaddie experience by adding other types of information to user’s account, such as entering a golf log, setting an alarm, decorating user’s profile with pictures, participating in community, sending messages to user’s VoiceCaddie friends. Whenever users add this type of data on communication boards or community list, VoiceCaddie collects them, stores them in user’s VoiceCaddie account
When user visit VoiceCaddie Web/App sites
When user sync their own VoiceCaddie device
When user sync their own VoiceCaddie device through an App or the software & firmware, data recorded on user’s Device about their activity is transferred from their Device to our servers. This data is stored and used to provide the VoiceCaddie Service and is associated with user’s account. Each time sync occurs, we record the log data about the transmission. It includes the log data are the sync time and date, device battery level, and the IP address used when syncing.
When user purchases from VoiceCaddie online store
VoiceCaddie never view or store user’s credit card information. This is handled by our third-party payment processor. VoiceCaddie store user’s shipping address so we can process our user’s order through our fulfillment partner. If users are logged into their VoiceCaddie account when users purchase something on VoiceCaddie online store, we associate that order contents with user’s VoiceCaddie account.
When user contact us for inquiries or help
Whenever users contact VoiceCaddie for inquiries or help, we collect user name and email address along with additional information user provide in their request so that we can provide them with assistance and improve the VoiceCaddie service. If users contact us when they are already logged in to user account, the web-based form automatically pre-fills this information, so users don’t have to type it manually inconveniently. Users can also contact VoiceCaddie on public forums such as Twitter or Facebook; however, we cannot guarantee or maintain the privacy of user’s communication to us if users contact us through these routes.
When user add friends
To help users stay motivated on their golf and fitness activity like a cycle and running, VoiceCaddie provides user to add friends who are already VoiceCaddie users or invite friends who have not yet joined. Users can add friends in several ways, such as by providing their email addresses, or by accessing social networking accounts or from the contact list on their smartphone. When users share their friends’ contact information with us to add them as a friend, we will only use it for this purpose. We never store user phone’s contact list, and it is deleted immediately after it is performed for this purpose.
When user activate LBF (location based features) like a GPS
The VoiceCaddie service includes features that require the collection of specific location data, including GPS signals, device several sensors, Wi-Fi access points etc. We only collect this type of data when users activate a location feature, such as golf distance recording. We stop collecting this type of data instantly when users deactivate the feature. We store this information in user’s VoiceCaddie account. If users are using a marking on a map feature, we will send their location information to our marks on a map service provider so they can display user’s location on a map.
Information from other uncertain sources
We never collect any information about users from other sources outside of their interaction with the VoiceCaddie service.
How We Use User Data
VoiceCaddie uses user’s data to provide them with the best experience possible, to help user make the most of their golf and fitness activity tracking, and to improve and protect the VoiceCaddie service. Making good use of data is as follows:
- Height, weight, gender and age are used to estimate/calculate the calorie requirements as accurate as possible when users exercise using by device.
- Contact information is used to send users notifications, allow other VoiceCaddie users to add user as a friend, and to inform our users about new features or products that users would be interested in. Please read “Refuse to receive the VoiceCaddie Emails” for information on how users can refuse to receive all communications.
- Data and logs are used in research to understand and improve the VoiceCaddie device and service; to troubleshoot the VoiceCaddie service; to detect and protect against error, fraud or other criminal activity; and to enforce the VoiceCaddie terms of service.
- Anonymous data that does not identify individuals may be used to inform the golf tips community about trends; for marketing and promotional use; or for sale to interested audiences. See “Sharing of personally unidentifiable information” to learn more.
What data may be shared with 3rd Parties?
Users keep our promise and trust. We don’t sell any data that could identify users: PII. We only share data about users when it is necessary to provide the individuals service, when the data is unidentified and aggregated, or when users allow us to share it.
Personally Identifiable Information
Personally Identifiable Information (PII) is data that includes a personal identifier like user name, email or address, or data that could reasonably be linked back to users. VoiceCaddie will only share this data under only the following circumstances:
With companies that are contractually engaged in providing service us, such as order fulfillment, email management and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service or Terms of Sale, to protect the security or integrity of the VoiceCaddie Service, and/or to protect the rights, property, or safety of VoiceCaddie, its employees, users, or others. If we are going to release user data, we will do our best to provide our users with notice in advance by email, unless we are prohibited by law from doing so.
Personally unidentifiable information (anonymous data)
VoiceCaddie may share or sell aggregated, personally unidentifiable information that does not identify user, with partners and the public in a variety of ways, such as by providing research or report about golf and fitness activity or as part of our Platinum membership. When we provide this information, we perform appropriate and safe procedures so that the data never identify user and we contractually prohibit recipients of the data from re-identifying it back to user.
Data that users allow us to share
Other ways user might share user’s own data
Default Visibility Settings
The privacy settings on new VoiceCaddie accounts are set to reveal minimal data about user with the purpose of getting user active and involved with the VoiceCaddie service. To see what is visible to others use the “Scope of the public profile” tool in user’s account settings. Users can adjust user’s privacy settings at www.voicecaddie.com/user/user_profile/privacy (tentative).
To post to VoiceCaddie community message boards list, users will be asked to create a community username that’s separate from user’s VoiceCaddie profile name. This community username will be posted next to any comments user publish on community message boards. Other information, like a profile photo that users have added to user’s VoiceCaddie account will also be visible on message boards, depending on user’s VoiceCaddie account settings.
Contests and Giveaways
VoiceCaddie may also ask user to participate in surveys (processed by VoiceCaddie or third parties) that help us understand user’s use of the VoiceCaddie Service. Any PII users provide to VoiceCaddie (or supplied by user or VoiceCaddie to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this policy.
How Long We Save User Data
VoiceCaddie store user’s PII for as long as users maintain a VoiceCaddie account.
How to Edit or Modify Data
Data that user provide to VoiceCaddie through the Site can be modified from user’s admin page or VoiceCaddie account preferences. If users remove data from user’s VoiceCaddie account, it will no longer appear to user or others who use the VoiceCaddie Service. Backups of that data will remain associated with user’s VoiceCaddie account and in our archive servers.
How To Deactivate User’s VoiceCaddie Account
User can deactivate user’s VoiceCaddie account by contacting Customer Support. When users do, data that can identify user will be removed from the VoiceCaddie Service, including but not limited to user’s email, name, photo(s), friends list and links to sites such as Facebook and Twitter. Backup copies of this data will be removed from our server based upon an automated schedule, which means it may persist in our archive for a short period. VoiceCaddie may continue to use user’s de-identified data after user deactivate user’s account.
VoiceCaddie’s Policies for Children
VoiceCaddie is not allowed at persons under the age of 13. We do not knowingly collect any PII from children under 13. If users are aware of a user under the age of 13 using VoiceCaddie, please contact us at firstname.lastname@example.org.
Can I Opt-out Of Receiving VoiceCaddie Emails?
Of course! User can opt-out of receiving weekly summaries, achievement notifications, contests, giveaways, surveys and promotional emails by changing the notification preferences in user’s account settings or by unsubscribing via the “Unsubscribe” link in any VoiceCaddie email. Opting-out of these emails will not end transmission of important service-related emails that are necessary to user’s use of the VoiceCaddie Service.
How Does VoiceCaddie Keep My Data Safe?
VoiceCaddie uses a combination of technical and administrative security controls to maintain the security of user’s data. If users have a security-related concern, please contact Customer Support.
How Does VoiceCaddie Handle Data From International Visitors?
The VoiceCaddie Service is operated entirely in the ROK (Republic of Korea) and is subject to ROK law. Any personal information that user provide to VoiceCaddie is being transferred to VoiceCaddie for use solely in the ROK and will be hosted on servers managed by ROK. Users consent to the transfer of user’s personal information to the ROK. If users are accessing the VoiceCaddie Service from outside the ROK, please be advised that ROK law may not offer the same privacy protections as the law of user’s jurisdiction.
Technologies We Use
Cookies are text files that are sent by servers to web browsers and stored on user’s computer. Cookies tell us which parts of the VoiceCaddie Service user have visited so we can figure out/estimate which promotions user may like to see or to alert user to software compatibility issues.